Shipping & Returns
We offer free ground shipping to addresses in the Continental US on orders of $35.00 and over. If a coupon or other discount is used the discounted amount of your order must be $35.00 or over.
FREE 90 DAY RETURNS
Return shipping from anywhere in the US is always FREE. We want you to be delighted with everything you buy from us. If you’re not, please return it at our expense for a full refund.
If you’d like to return something, please contact us or call us at 1-888-642-6602.
- Items must be returned in the same condition they were received and where possible, in the original packing materials.
- Earrings are not returnable. If your earrings are damaged or defective we will replace them.
- Once we receive your return and approve your refund, we will credit your original method of payment.
- Depending on your financial institution, please allow an additional 2-10 business days for the credit to post to your bank or credit card account.
- If you have received defective, damaged or incorrect merchandise, please use the contact form or call us at 1-888-642-6602 and we will correct the problem as quickly as possible.
- Items returned after 90 days will be refunded as store credit only.
SHIPPING DESTINATIONS & TIMES
We offer three shipping methods within the US.
Ground Shipping (Continental US Only)
- This is our most economical shipping service.
- Orders under $35.00 are charged a low flat rate based on the total amount of the order.
- Orders $35.00 and over ship free.
- Orders are filled by the lowest cost method between USPS and FedEx.
- This shipping method requires a street address.
- If you need faster shipping we are happy to offer Priority Mail service at the same discounted rate the US Post Office gives us.
FedEx Standard Overnight
- If you really need it the next day we offer FedEx standard overnight service.
- Yes, it’s expensive but in our experience, it’s the best value in overnight shipping.
- Please order by noon east coast time to ensure next day delivery.
- Please note that if you should need to return your items overnight shipping will not be refunded.
- International orders are shipped by US Postal Service at the same rates they charge us.
- Any duties and taxes are the responsibility of the recipient
- Your order will be packed in 2-4 days.
- Orders for FedEx Overnight will reach FedEx the same day if we receive your order by noon east coast time.
If you have questions please contact us or call us at 1-888-642-6602